TERMS & CONDITIONS
PARKING (Permits and Private Car Park):
We are situated along the esplanade and unlike most of the other hotels along here we do HAVE a PRIVATE CAR PARK, we also have a limited number of parking permits for the sole use of our guests which we do not charge for, but do ask for a refundable deposit of £10 cash. These are normally issued to guests on a first come first serve basis. If you require a parking permit please state this in your booking enquiry. The permit must be returned on the morning of departure and the deposit will be refunded.
Deposits, Cancellation and Curtailment:
We ask for one night's deposit which is non-refundable to secure the booking/room. Full settlement of the account will be expected on arrival. Please note that we will not accept cheques on arrival. WE ACCEPT MOST MAJOR CREDIT/DEBIT CARDS. There will be a 2% charge for the use of any credit card but no additional charge for the use of a debit card.
We have a number of family rooms that sleep from 3 to 5 people. We also have one family suite accommodating two children in bunk beds in a separate adjoining room to the parents, allowing the parents some privacy. Children between the ages of 2 & 12 are charged at £15.00 when sharing a room with two full paying adults. Babies & children under the age of 2 are charged at £5 per night (we can supply a travel cot for your convenience - please advise if this is a requirement when making your booking). Parents will be held responsible for their children's behaviour. Children are expected to be well behaved and respectful of the accommodation and of the other hotel guests at all times for the safety and enjoyment of all concerned.
Equivalent to two-thirds of the cost of the booking will become due should a guest cancel or curtail a booking and the hotel is unable to re-let the accommodation. Failure to give notice of your cancellation within 72 hours prior to the expected date of arrival could cost you the full amount if the accommodation cannot be re-let. Holiday insurance cover is highly recommended.
A refundable deposit of £10 cash is requested on arrival per key. These are licensed keys as we have special security locks on the entrance doors for the security of our guests and their valuables. The key must be returned on the morning of departure and the deposit will be refunded.
Arrival and Departure times: Bookings are from 2pm on arrival day until 10.30am on departure day. Please advise us of your expected time of arrival so that we can be here to welcome you. If you are likely to be later than 7pm, please let us know as you risk your reservation being re-let.
Breakfast time: Breakfast is served between 8.00am and 9.00am in our dining room
Smoking is NOT permitted in the hotel at anytime.